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Anti-spam policy

By signing up for an account with the Coresender service ("Service"), the User of the Service ("User" or "Users") agrees to enter into a legal agreement with the Coresender service. The User also agrees to use the Service accordingly with the legal requirements of the Anti-spam Policy, the content of which is available below. Use of the Service is also subject to the Service Terms and Conditions and Privacy Policy. Coresender, as the registered property of GLOBAL EMAIL SOLUTIONS LTD, 590 KINGSTON ROAD, LONDON, SW20 8DN, UNITED KINGDOM, REGISTRATION NUMBER 10696894 AND GLOBAL EMAIL SOLUTIONS SP. Z O. O., UL. WIELKA ODRZAŃSKA 28/2, SZCZECIN 70-535, POLAND, KRS: 0000561120 applies a zero tolerance policy towards any spam and prohibits Users from sending unsolicited messages in any form while using the Service.

Legal requirements

GLOBAL EMAIL SOLUTIONS LTD and GLOBAL EMAIL SOLUTIONS SP. Z O.O. requires that all Users comply with the following legal requirements: the Act of 18 July, 2002 on Providing Services by Electronic Means, the Act of August 29, 1997 on the Protection of Personal Data, Directive 2000/31/EC of the European Parliament and of the Council of 8 June 2000 on certain legal aspects of information society services, in particular electronic commerce, in the Internal Market (‘Directive on electronic commerce’), Directive 2002/58/EC of the European Parliament and of the Council of 12 July 2002 concerning the processing of personal data and the protection of privacy in the electronic communications sector (Directive on privacy and electronic communications).

What is spam?

Spam is any unsolicited commercial information sent electronically. It is usually sent in mass quantities (known as "bulk messages"). The term "unsolicited" means that the recipient did not give prior consent or request to receive such messages. The term "mass quantities" means that the message is sent as part of a larger group of messages whose content is the same. The term "spam" refers to the transmission, distribution or delivery, particularly in a bulk manner, of unwanted commercial information by means of electronic media.

Message content

The User is required to provide true and accurate information in the headers of the message, i.e. in the "From" and "To" fields, which must clearly identify the sender. The subject of the message can not be misleading in regard to the intention and actual content of the message. Messages are also required to omit any vulgar or illegal content.

Postal address

The User must provide an actual and valid postal address, which will be placed in the footer of each message. The User is obligated to update the address on an ongoing basis so that the information is complete and kept up to date.

Removing addresses from the list

Every message sent from an account on the Coresender platform contains a link allowing recipients to unsubscribe from a list. This link must remain in the email message and cannot be deleted. The link automatically updates the mailing list, therefore the subscriber who clicked on the link to unsubscribe will no longer receive any messages from this source. It is not permitted to send messages to people who have chosen to unsubscribe from your list by use of the unsubscribe link. Coresender automatically meets all subscriber requests for unsubscribing from the list. The list of people who have been unsubscribed from the list will be available in the User’s account.

Breach of contract conditions

If the User sends spam or uses the Service in an illegal manner, the appropriate steps will be taken, at our discretion, to immediately deactivate the account connected to the forbidden activity. The User may or may not be informed of these steps following the User’s illegal use of the Service. Furthermore, the Internet Service Provider, or relevant authorities, connected to the User and their account will be immediately informed of their actions. The User is liable for any damages incurred by Coresender and the third parties in connection to the User’s failure to comply with the Anti-spam Policy as aforementioned.

In the case of any legal action taken against the User for breach of contract, the User may be subject to the Data Protection Act 2018.